We believe online gaming should always be fun, entertaining, and under your full control. At Giga Spin Casino, player safety and well-being come first. We are committed to responsible gaming and provide a range of tools, information, and support options so you can enjoy the experience in a healthy and balanced way.
Gambling is for adults only (18+ in the Netherlands). If gaming stops being enjoyable or starts affecting your life negatively, we encourage you to use the tools below or seek professional help immediately.
Our Responsible Gaming Principles
- We promote gaming as entertainment, not a way to make money
- We require age verification during registration and may request additional proof at any time
- We provide easy-to-use self-control tools directly in your account
- We train our support team to recognise signs of problem gambling and offer assistance
- We cooperate with recognised responsible gaming organisations
- We display clear reminders: 18+ | Play Responsibly on every page
Self-Control Tools Available at Giga Spin Casino
You can activate these features anytime from your account settings (usually under “Responsible Gaming”, “Limits” or “Player Protection”). Changes take effect immediately or after a short confirmation period.
| Tool | Description | How to Set It | Reset/Change Period |
|---|---|---|---|
| Deposit Limit | Maximum amount you can deposit per day / week / month | Set in account → Limits | Increase: 24 hours wait |
| Loss Limit | Maximum net loss allowed in a chosen period | Set in account → Limits | Increase: 24 hours wait |
| Wager/Bet Limit | Maximum total bets placed per day / week / month | Set in account → Limits | Increase: 24 hours wait |
| Session Time Limit | Maximum time you can stay logged in per session | Set in account → Limits | Immediate or short delay |
| Reality Check | Pop-up reminders showing how long you’ve been playing (every 30–60 min) | Enable in account → Responsible Gaming | Can be adjusted anytime |
| Cool-Off / Time-Out | Temporary break from the account (1 day up to 6 weeks) | Activate in account → Self-Exclusion | Ends automatically |
| Self-Exclusion | Complete block of access to your account (6 months up to permanent) | Activate in account → Self-Exclusion | Cannot be lifted early |
How to activate: Log in → Go to Profile / Account Settings → Responsible Gaming / Limits section → Choose the tool and set your preferred values → Confirm (may require email/SMS verification).
If you ever feel you cannot set these yourself or need urgent help, contact support immediately – they can guide you or apply restrictions on your behalf.
Signs That Gaming Might Be Becoming a Problem
It’s good to reflect honestly. Consider seeking help if:
- You spend more time or money than planned
- You chase losses or feel anxious when not playing
- Gaming affects work, relationships, sleep, or mood
- You borrow money or hide gambling from others
- You feel the need to keep it secret
If any of these sound familiar, please pause and reach out – early action makes a big difference.
Help & Support Resources (Netherlands & International)
Dutch organisations & helplines:
- Loket Kansspel (national gambling support): www.loketkansspel.nl | Phone: 0800-2030 (free & anonymous)
- Jellinek – addiction support: www.jellinek.nl | Chat & phone available
- Trimbos-instituut – information & self-tests: www.trimbos.nl
International & multilingual resources:
- Gamblers Anonymous Netherlands: www.gokverslaving.nl
- GamCare (UK-based, 24/7 chat & phone): www.gamcare.org.uk
- BeGambleAware: www.begambleaware.org (tools, self-assessment, live chat)
- Gamblers Help Online: www.gamblinghelponline.org.au (international support)
Many of these services offer free, confidential advice, self-exclusion support across multiple operators, and family/friend resources.
Our Commitment
Giga Spin Casino works with third-party responsible gaming providers to monitor patterns and may proactively contact you if we notice concerning behaviour (e.g., rapid increase in deposits or extended sessions). We may also restrict or close accounts to protect you if we believe there is a serious risk.
Your safety matters more than any session or bonus.
Need Immediate Assistance?
- Use the in-account tools right now
- Contact live chat (24/7) and say “responsible gaming help” – we’ll guide you step-by-step
- Email: support@nl-gigaspin.com (Subject: Responsible Gaming)
If you’re not in a good place to play, we fully support taking a break – even permanently. You can always return later when you feel ready.
Play responsibly. 18+. If it’s not fun anymore, stop.
We’re here to help make sure it stays enjoyable.